Shipping is Free!!!:

We offer free “if it fits, it ships” shipping via the USPS.


Payment Terms:

We accept Visa and MasterCard. Credit approved customers are given 2% within 10 days, net 30 beginning from the shipping date. All accounts are considered delinquent after forty-five days. Delinquent accounts are put on hold until brought up to date. Accounts over sixty days are collection accounts and put on permanent C.O.D. Service charges will be assessed on all collection accounts starting from the original ship date. If you choose to make payment by check there will be an additional $25.00 return check fee for any checks that are not cleared.


New Customers:

If you are interested in setting up an account with us, fax a copy of your credit reference. You can print one from our website or we will fax a credit application for you to fill out and return via fax or email.


Quotes:

Quotes are good for 30 days.


Pay Per Performance:

THIS IS A NO RISK OPPORTUNITY FOR YOU TO SAVE MONEY!!! Our goal is to save you money! So we came up with this no-risk “Pay-Per-Performance-Program”. It works like this: When you order a wheel from us we believe it should grind faster and/or longer than our competitor’s product, thus saving you money. If our product doesn’t save you money we will credit the difference between the cost and the value, provided you return what’s left of the wheel, give us accurate feedback on performance and an opportunity to customize a bond to create a product that will save you money! Return shipping will also be paid by Freedom Diamond Tool.


100% Satisfaction Guarantee:

We believe in our product and abilities and are willing to stand behind them, What this means to you is: If for any reason our products or service do not meet or exceed your expectations and we cannot resolve your issue to your satisfaction, we will refund your full purchase price.


Placing Orders:

We must have a Purchase Order number and a print when applicable.


Expedite Orders:

There will be an additional 25% of the total invoice amount charged (or $25.00, whichever is greater) for expedited orders. Expedited orders will ship in 3 days, IF POSSIBLE. If shipment occurs in 4 days, the charge will be reduced to 20%. If shipment occurs in 5 days, the charge will be reduced to 15%. If shipment occurs in 6 days, there will be NO charge.


Back Order Procedure And Policy:

If there is a back order due an insufficient quantity of the item to fill the order, there will be no additional shipping charges due from the customer. If the customer requests delayed shipment on a portion of the order, the customer will be required to pay the additional shipping charges.


Returns:

All standard return items are credited full invoice value less 25% re-stocking fee.

*Items cannot be more than ninety days old from invoice date.

*Products must be standard items (No special order items).

*Freight must be prepaid unless instructed to ship collect with authorization.

*The product must be in good resalable condition.


Freedom Diamond Tool, Inc.

An American Manufacturer!!!

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